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Tips for PowerApps-issues and status

Recently I got an error in my PowerApp when trying to get an Office 365 User Profile, although this was working before: The service returned an error: Office365Users!MyProfile: {"status":402,"message":Insufficient privileges to complete the operation.","source":"127.0.0.1"}”. See here how to deal with such scenarios.

Well, first I tried to check my Office 365 User connection, removed the data source and added it again. But this didn’t change anything, the app still reported the same error.

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The service returned an error: Office365Users!MyProfile: {"status":402,"message":Insufficient privileges to complete the operation.","source":"127.0.0.1"}” appeared as error in each expression where that data source was used. So, after trying this for some time, I googled.

The good news is that the PowerApps and Flow teams are very solicitous and are checking issues at https://powerapps.microsoft.com/en-us/support. Click Report an issue”!

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This leads to the Forum at https://powerusers.microsoft.com/t5/PowerApps-Forum/bd-p/PowerAppsForum1. In that list you can post a new message or follow the threads.

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My issue was already reported by another user. Gladly, the PowerApps and Flow team fixed it quickly. Thx!

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So, my key message is: Check out the https://powerapps.microsoft.com/en-us/support/ portal in cases where you think, an issue is related with the Microsoft services or other users could have a similar problems.

In my case, this saved me research time – and the issue was solved within hours. After I saw the solved” entry and removing and adding the data source, the expression was working again.

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If the forum cannot help you with your issue, you can open a support ticket here as well (you need to register first, of course).

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You find more interesting topics, as ideas and proposals, in the Community Boards https://powerusers.microsoft.com/t5/PowerApps-Community-Boards/ct-p/Test.

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So, check out the https://powerapps.microsoft.com/en-us/support/ portal in case of issues with PowerApps!

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