We are thrilled to announce Delegate365 version 10, the most advanced release of our SaaS solution for delegated Microsoft 365 management. Delegate365 version 9 has reached its end of life and will no longer receive updates.

Update: All Delegate365 environments were scheduled to be updated to version 10 by December 14th, 2025. This date has now passed, and any environment still running an older version is no longer supported.

If your environment has not yet been upgraded, please schedule an appointment with us as soon as possible to complete the update. This ensures continued support and access to the latest features and security improvements.

After the upgrade, administrators must complete a short Delegate365 setup to ensure that users can continue using the service without interruption.

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After more than a decade of continuous innovation, this new version delivers a complete rebuild focused on speed, additional features and flexibility. Designed to empower IT teams and delegated administrators, Delegate365 v10 provides simple, powerful, and intuitive Microsoft 365 management services. With this major upgrade, we’ve streamlined the experience to make the transition as smooth as possible.

Delegate365 Upgrade Timeline

All Delegate365 environments still running version 9 will be updated to version 10 by end of December 2025 at the latest. Customers can check their current version in the footer of the Delegate365 web portal (Version 9.7 vs. Version 10.x).

We provide two options for upgrading to Delegate365 v10:

  1. Schedule your upgrade: Contact us to arrange a convenient date for the update and ensure a smooth transition.
  2. Automatic upgrade: If no date is scheduled, your service will be automatically updated by the end of November 2025.

In both cases, after the upgrade, administrators will receive an email with instructions to complete a quick setup. This step is required before the service becomes available to your users again. ## How to complete the Delegate365 v10 Upgrade

After the upgrade: Like in the email instructions, please follow these steps to complete the Delegate365 setup:

  1. Open the Setup Link: After receiving the update email from servicemail with the subject “Run Delegate365 setup”, open the provided setup URL in an InPrivate/Incognito browser window.
  2. Sign In: Log in using a Global Administrator account from your Microsoft 365 tenant.
  3. Start the Setup: Click *Run Setup *to begin the process.
  4. Complete and Redirect: The setup typically takes about 2 minutes. Once finished, you will be redirected to the new Delegate365 portal. At this point, administrators and users can continue using Delegate365 as before.

That’s it! If you encounter any issues or have questions, please contact us. We’re happy to help. ## What’s New in Delegate365 v10

Delegate365 version 10 introduces a completely modernized platform with powerful enhancements designed to make delegated Microsoft 365 management faster and more flexible. The new features include a modern user interface, improved performance, Intune features, extensibility options, and additional functionality. For more details, please refer to the following articles:

If your organization is still running Delegate365 version 9, now is the time to move to version 10.

Don’t wait - upgrade now to enjoy the latest features, improved performance, and enhanced security. Contact us today!