Delegate365

We’ve developed a new update for Delegate365 with a number of useful improvements. All existing customers will be updated to Delegate365 version 9.3.1 in the next few days. See the details here. Licenses sorted by name: All licenses and plans are now sorted by name. This makes it easier for administrators to find the licenses and plans by name and adjust the corresponding license. Sorting is applied to both license names (SKU´s) and plans, in all modules. ...

Delegate365 v9.3 and later comes with a new setup. The new setup is required to use MFA enabled admins and to generate the Delegate365 app and certificate for authentication in the Microsoft 365 tenant. Follow the steps here to setup your Delegate365 tenant. Test Delegate365 These are the steps to open a new trial of Delegate365. Navigate to the Delegate365 website and click on the Trial link. Fill out the form and enter your Microsoft 365 tenant domain that you want to manage in Delegate365. ...

Delegate365 v9.3 comes with a new setup and a bunch of other new features, such as more details, SharePoint site templates, user mailbox Automapping, and more. See a list here. Modern Authentication: Delegate365 runs as with a Microsoft Azure Active Directory app. Delegate365 uses modern authentication from the start for all operations except Exchange Online. With Delegate365 version 9.3 and up, it always is using Modern Authentication for all Microsoft 365 services, regardless of the setup method. ...

All Delegate365 tenants have been updated to the latest version v9.2.5. This enables the use of the new service health dashboard and new functions. So: If your health dashboard is not displayed correctly, please run the Delegate365 setup again (see here). This will renew the Delegate365 app with the necessary permissions for the operations. After the setup is completed, Delegate365 can be used again and the new extended service health dashboard will show the current tenant status. Otherwise, no setup is currently required. However, you can always do a setup to renew the Delegate365 app and ensure all required permissions are in place. ...

Exchange Online message tracking logs can be searched by sender or recipient email address to find specific email messages. This update improves the speed of the runtime behavior of the message trace function in Delegate365. Message Trace: The Mailboxes / Message Trace module allows to query the Exchange logs for email messages with a specific sender or recipient within the last seven days. This works for internal and external email addresses, also for Alias addresses if required. ...

When using Delegate365, the system sends emails for various notifications. If the email is not received, check this configuration. Check these relevant points: Sender requirements: Check whether you are using an Office 365 email address that has an Exchange license. The sender address needs to have a mailbox that can be used for sending. As a Portal Admin, open the Administration / App settings menu, and open the Email configuration section. After clicking the Save button, try it out by sending a test email to a user below. The mailbox should get a test message. If this does not work, use another (service) mail account and retry. ...

Delegate365 v9.2.5 got another update: The license ordering module can display a custom file to provide additional ordering information for administrators when requesting new licenses. This option supports administrators in their ordering process and can provide company-specific information about the order. The document is then displayed with a link in the license ordering module. Upload a document: As Portal Admin, open Administration / General settings and scroll down to the License order process section. The document part for the license order is integrated here. The file can be any file in any format such as PDF, Word, Excel or similar. One file can be uploaded, not multiple files. Click on the Upload document button and select a file from your computer. Then, click on the Save button. In this sample, a document license-order-info.pdf has been uploaded. The file is stored in the Delegate365 Azure Storage (and could be accessed in the storage directly as well). ...

With this update, Delegate365 allows viewing and changing licenses for shared mailboxes and resource mailboxes. Since each mailbox is a user mailbox and Delegate365 works with the OU scopes, the behavior of the new license management depends on the assigned OUs and objects. Details can be found here. New menu license in Shared Mailboxes and Resource Mailboxes The modules Mailboxes / Shared mailboxes and Mailboxes / Resources now show a module Licenses in the context menu on the right when a mailbox is selected in the list. ...

Delegate365 v9.2.5 includes a new module showing a user´s authentication methods and the assigned devices. See the details here. Note: This update does not require a new setup, if the previous version was v9.2.4. Otherwise, the Admin has to run the setup after the update process. New authentication methods menu in Users: In the Users module, when a user is selected, the context menu shows the Authentication methods item. View and delete devices: After opening the Authentication methods menu, a panel opens and shows the assigned devices, and the last login to that device, as here. The admin can remove devices by clicking on the Delete icon per device. A confirmation with the device name follows, like for “Deleted Device” here: When confirmed, a toaster notification in the bottom right corner shows the successful removal of the device. That´s it. Continue as needed to cleanup old devices. ...

Delegate365 v9.2.4 is the latest update that brings new service health, guest user information, teams templates and other improvements. See the details here. Important: To upgrade to this version, Delegate365 setup must be run. We will inform all customers to make an appointment for the setup. This is required because the Delegate365 app needs additional permissions to read the service health (see below). Follow the steps at Delegate365-(Re)run the setup. The dashboard service health: As described at Delegate365 changelog 9.3-Service health, the old Microsoft Service Communications API has been retired by Microsoft. Therefore, the service health components in Delegate365 had to be changed. After the setup, the dashboard shows the service health properly again. The new service health shows more detailed information. Each service can be opened by clicking on it. ...