Merry Christmas 2025 and Happy Holidays from atwork

Merry Christmas 2025 and Happy Holidays from atwork

As 2025 comes to an end, we want to take a moment to say thank you to all our customers, partners, and friends for an amazing year. Merry Christmas and a Happy New Year! We’ll be back in full force on January 7, 2026. This year was truly special - not only because we made projects happen, but because we continued to expand our work in Artificial Intelligence. We delivered solutions, hosted workshops, and built apps with agents and modern and secure web technologies that help businesses work smarter and faster. From Copilot integrations to custom AI workflows, 2025 was the year we turned ideas into reality. ...

December 22, 2025 · 3 min · Toni Pohl
Exploring AI Together  Viennas Global AI Community December 2025 Recap

Exploring AI Together Viennas Global AI Community December 2025 Recap

Last week, we welcomed around 50 AI enthusiasts at Microsoft Österreich for AI Community Day Vienna for an afternoon of exploring the latest Microsoft AI innovations, real-world use cases, networking, and inspiring discussions. The Global AI Community is a worldwide network of AI enthusiasts, professionals, and organizations dedicated to sharing knowledge, learning, and building innovative solutions. Through local chapters and global events, it connects people passionate about artificial intelligence, offering opportunities for collaboration, education, and growth. The AI Community Day Vienna was organized by the Global AI Chapter Vienna. ...

December 8, 2025 · 2 min · Toni Pohl
Upgrade to Delegate365 v10 - The Future of Microsoft 365 Delegated Management

Upgrade to Delegate365 v10 - The Future of Microsoft 365 Delegated Management

We are thrilled to announce Delegate365 version 10, the most advanced release of our SaaS solution for delegated Microsoft 365 management. Delegate365 version 9 has reached its end of life and will no longer receive updates. Update: All Delegate365 environments were scheduled to be updated to version 10 by December 14th, 2025. This date has now passed, and any environment still running an older version is no longer supported. If your environment has not yet been upgraded, please schedule an appointment with us as soon as possible to complete the update. This ensures continued support and access to the latest features and security improvements. ...

October 30, 2025 · 3 min · Toni Pohl
Delegate365-Extended Extensibility

Delegate365-Extended Extensibility

Delegate365 now supports enhanced Extensibility through integration with Azure Event Grid, enabling real-time notifications when specific actions occur within the system. This allows external systems to react to events in Delegate365, opening up new automation and integration scenarios. External systems can include ticketing platforms, monitoring tools, and custom workflows, enabling organizations to automate responses to changes within their Microsoft 365 environment. For instance, when a new user is created, they can automatically be added to a specific team based on their domain or OU, or when a new team is created, a designated administrator can be notified. This functionality requires only an Azure subscription and the provisioning of an Azure Event Grid resource. ...

October 2, 2025 · 3 min · Toni Pohl
Delegate365-September Update New Feature-Message Quarantine

Delegate365-September Update New Feature-Message Quarantine

We’re pleased to introduce a powerful new feature in Delegate365 v10 that significantly extends the platform’s capabilities: Message Quarantine. This feature brings advanced security controls to Delegate365, enabling administrators to manage quarantined messages with greater precision and oversight. Message Quarantine: Delegate365 now includes a Message Quarantine feature that allows administrators to view and manage quarantined messages for users within their assigned Organizational Units (OUs). This functionality, typically reserved for Exchange administrators, is now available directly in Delegate365 with fine-grained access control. ...

September 29, 2025 · 2 min · Toni Pohl
Unleashing Intelligence GPT-5 Now Live in Copilot Studio

Unleashing Intelligence GPT-5 Now Live in Copilot Studio

Starting today, Microsoft Copilot Studio users can harness the power of GPT-5, the most advanced generative AI model from OpenAI, to build smarter, faster, and more capable custom copilots. This release marks a major milestone in enterprise AI, bringing enhanced reasoning, dynamic orchestration, and real-time model routing directly into the hands of developers and organizations. Users can now integrate OpenAI’s most advanced generative model GPT-5 ****into their custom agents. The model can be selected in agents´s Settings. ...

September 15, 2025 · 2 min · Martina Grom
Delegate365August Updates Enhanced Features and Improvements

Delegate365August Updates Enhanced Features and Improvements

We are excited to announce the latest enhancements to Delegate365, designed to make your Microsoft 365 management even more intuitive and powerful. Building on the momentum of the recent releases, the August update introduces several user-driven improvements that provide additional productivity. Assigned OU overview for administrators: Admins can now see the number of assigned Organizational Units (OUs) at a glance thanks to the newly added OU columns *OUs *and Group OUs in the Administration / Administrators list. This helps to see the assigned policies and the number of assigned OU´s. ...

August 20, 2025 · 2 min · Toni Pohl
Troubleshoot Delegate365 Insufficient privileges to complete the operation

Troubleshoot Delegate365 Insufficient privileges to complete the operation

When managing devices through the Delegate365 application that integrates with Microsoft Intune, you might encounter the error “Insufficient privileges to complete the operation”, This issue may occur during specific operations if the Delegate365 setup has been used a longer time ago, or if the Global Administrator role has been removed from the Delegate 365 application by a Microsoft 365 administrator. In such cases, the administrator must reassign the necessary role to the application. The process for doing so is outlined below. ...

July 24, 2025 · 3 min · Toni Pohl
Taming the 429 How we analyzed Microsoft Graph API throttling and developed a workaround

Taming the 429 How we analyzed Microsoft Graph API throttling and developed a workaround

If you’ve worked extensively with the Microsoft Graph API, you’ve likely encountered the dreaded HTTP 429 Too Many Requests error. It’s a clear indication that you’ve hit a rate limit - but it’s not always clear why, when, or how to work around the problem. In this post, we’ll share our real-world experience analyzing and overcoming 429 responses while querying user data through Graph. In this article, we share our joint findings and real-world experience analyzing and overcoming 429 responses while querying user data through Graph REST API. Big thanks to my colleague Andi for testing and helping uncover these insights. ...

June 13, 2025 · 4 min · Toni Pohl
Delegate365-June Updates Enhanced Features and Improvements

Delegate365-June Updates Enhanced Features and Improvements

We are continuously working to enhance Delegate365, making it more powerful and user-friendly with every update. Following the major v10 April update, we’re excited to share the latest improvements and new features introduced in June 2025. Key Enhancements in May and June: Revamped Dashboard Graphics: The dashboard visuals have been refreshed with a modern look and now include a legend for better clarity and usability. When you hover over an item in the legend, the corresponding section of the chart is highlighted, making it easy to see the number of affected items at a glance. The license pie chart User licenses now displays a detailed breakdown of assigned licenses, rather than just showing the number of licensed and unlicensed users. Improved Reporting Performance: The List SignIns report now supports streaming for large datasets, ensuring faster and more reliable access to extensive sign-in data. Mailbox Fixes: We resolved an issue with the Update Mailbox and quota function in Exchange Online, particularly related to mailbox size handling. Sync Rules for Licenses, new feature RemoveAll Licenses: A new option to quickly remove all licenses from a selected security group has been added. If the *Remove All *sync rule is active, thisremoves all M365 licenses from the members of the group. A fix has also been applied to ensure the Apply to option works as intended. User Edit, Multi-Group Assignment: Using the Add user to group function could result in an error if different group types were assigned. This error has been resolved. The assignment now works reliably in all scenarios Small UI Enhancements: New controls have been added for a more intuitive experience and better performance (v10.0.6). Tab order *and support for the Home and End keys in the User Edit form have been corrected to improve accessibility and navigation. These updates are part of our ongoing commitment to improving Delegate365 based on your feedback. Stay tuned for more enhancements coming soon!

June 9, 2025 · 2 min · Toni Pohl