Governance

Summertime (and holiday season) is almost over and we were busy to advance Delegate365. In the last weeks we concentrated on smaller fixes which resulted in Delegate365 version 5.3.2. Major updates will follow in fall time. So here’s a list of the current fixes: Auditing: When selecting and downloading multiple log files in the administration / auditing menu, there was an issue if the Excel format was created. Then the name of the sheets in the Excel file were too long (since the created filenames were extended with the instance name in previous versions). Therefore the creation of the download package did not work. We fixed that with version 5.3.1 and later versions. Pls. remember that the logfiles can be extensive and the creation of the ZIP or XLSX files can take a while. We recommend not to select too many files in one step but to select only a handful of files to download. We are working on an automation of logfile downloads which will be available in future. ...

We sometimes receive questions how users can access the content of another user’s mailbox. Well, in Delegate365 you can manage the permissions, but not the content. See how to access other mailboxes, how to export and what eDiscovery is for. First, let’s see how we can assign permissions to another users mailbox in Delegate365. Assign permissions to a mailbox in Delegate365 The easiest way is, to assign mailbox permissions to another user. In Delegate365 this can be accomplished in the users list. Select the user and click “Mailbox”. (If that menu is missing in your Delegate365 portal, ask your Portal Admins to assign you the permission to use that feature.) ...

Delegate365 version 5.2 has many new features (see here). In D365 version 5.3 we have a new feature for changing Office 365 licenses for users with already assigned OU’s. This article describes how this works in detail with an example, step by step. Why did we add this feature? Well, a D365 customer had the requirement to auto assign Office 365 licenses. This could already be done in the previous versions of D365. But the peculiarity was that Office 365 licenses should be set gradually. So for example, in May users of an OU should get a license for SharePoint Online, in June for Yammer and in July for Exchange Online. This is a special use case which could only be done in D365 manually or partly, but not automatically. So we added this feature in the product. ...

Delegate365 version 5.2 is here. We skipped version 5.1 because of many new features (which would have been version 5.1) and the OpenID Connect authentication update (which we changed in version 5.2). So we combined both updates in version 5.2 to minimize the effort. If you are coming from D365 version 5.0 you have not missed anything. See the new features of version 5.2 described in here. Important: For the update of your existing D365 tenant, it is necessary to run the Delegate365 Setup again. Please see Delegate365 now uses OpenID Connect - or how to run setup to update to version 5.2 for the step-by-step details. ...

This method has been deprecated since 2020 and is no longer available. The content in this article is provided for historical reference only. The next version of Delegate365 will be version 5.2. This article describes the necessary steps to use the new version – and why. Maybe you have recognized that we skip version 5.1. Well, the reason is that we added some new features in version 5.1 (an article with the new features will be posted shortly) and then we switched the authentication system. So we decided to do only one upgrade process and continue with version 5.2 (with the new authentication). So after version 5.0 now there comes 5.2 (you have not missed anything). ...

This method using /setup has been deprecated since 2020 and is no longer available. Use setup.delegate365.com instead. The content in this article is provided for historical reference only. As posted in Delegate365 customers URL change, it is required to create a new service account with a redirection to the new *.delegate365.com domain. After your Delegate365 portal is reachable with the new URL https://[yourcompanyname].delegate365.com, pls. follow these steps. Requirements: Your Delegate365 portal must already be accessible with the new URL https://[yourcompanyname].delegate365.com (already prepared by atwork). You need to have a Global Admin account and password of your Office 365 tenant to perform these steps. You need to have the Delegate365 configuration password. If you don’t have that password, pls. contact support@atwork.at Important: ...

This method using /setup has been deprecated since 2020 and is no longer available. Use setup.delegate365.com instead. The content in this article is provided for historical reference only. Delegate365 runs completely in the cloud on the Microsoft Azure platform. So every (prospective) customer got a personal D365 tenant with an URL of https://D365[customername].azurewebsites.net. For customers, the Delegate365 portal URL will be changed to https://[customername].delegate365.com shortly. There are two reasons for the usage of the new URL. First, the background management of the D365 portal is easier with a custom URL, for example that each customer portal can be scaled and moved without URL change. Secondly, the custom delegate365.com domain is nicer and easier to remember than the default azurewebsites.net URL. It’s more convenient in both ways. ...

Delegate365 is an Add-On for Microsoft 365. We often get questions about licensing of Delegate365. We want to clarify how the licensing of Delegate365 works and deliver an overview with this short Q&A summary: Q: Where can I find the prices of Delegate365? A: Pls. check out the price calculator: https://delegate365.com/prices Q: Are there any additional costs or for hosting, traffic or similar? A: No. Delegate365 is provided as Software-as-a-Service (SaaS), in the same way as Microsoft 365. The price of Delegate365 includes standard hosting in Microsoft Azure datacenter and continuous updates for free. There are no additional costs for the default package. If desired, additional services or scaling up can be offered. ...

We recently added some more minor features to Delegate365 version 5 we would like to point out. More, new design themes. When opening the company menu Portal Admins can change the appearance of D365. Admins now can choose between 12 themes. “atwork” is the default theme which now appears in the new color scheme dark grey and blue (as shown in the screenshot above). After selecting, you can see a small preview of the color scheme below. These are the available color sets: When saving these settings, the selected theme this will be applied immediately (for all users of D365). ...

Delegate365 version 5 is about to come in the next two weeks. In this version we concentrated on core optimizations of D365 and not in features. Since many core functions of the prodct have been improved, we claimed a major release for this D365 version and think version number 5 is well deserved. Anyway, see the details of the new D365 version here: Optimization: This version brings optimized features and better performance in a bunch of functions. The SyncOp has been strongly optimized and D365 now uses more caching for showing and updating lists which results in better performance. Users of D365 will see most significant performance in the SyncOp and in lists with a larger number of items, for example in the users list or in the distribution lists, but all lists have been updated. ...