Customer Lockbox einfach erklärt

Office 365 bietet eine Reihe an Sicherheitsfunktionen, die einem Unternehmen helfen, die Unternehmenskommunikation sicher zu gestalten. In einer neuen Videoreihe zu Office 365 security auf Channel 9 in den Office 365 News stelle ich dazu einige vor. In 20 Minuten zeige ich dabei die Funktionsweise von Customer Lockbox. Customer Lockbox fügt eine zusätzliche Kontrollmöglichkeit ein. Microsoft verwendet das Lockbox Verfahren bei Supportanfragen. Nehmen wir einmal an, Sie haben ein Problem mit einer Mailbox, welches Sie selbst nicht lösen können. Sie öffnen einen Servicerequest beim Microsoft Support. Der Support Mitarbeiter kontrolliert gemeinsam mit Ihnen den Fall und erkennt, dass er – um Ihr Problem lösen zu können, Zugriff auf diese Mailbox benötigt. Der interne Prozess sieht dann vor, dass der Microsoft Supportmitarbeiter diesen Request an das Lockbox System sendet. Lockbox ist ein automatisiertes System, welches Machine learning verwendet und diesen Request prüft. Es kann hier bereits sein, dass der Request abgelehnt wird. Ist die Anfrage jedoch valide, wird diese an den zuständigen Microsoft Support Manager weiter geleitet . Dieser prüft den request danach noch einmal und erlaubt oder verweigert ihn. ...

January 7, 2017 · 2 min · Martina Grom
Microsoft MVP awards 2017 for Martina Grom and Sigi Jagott

Microsoft MVP awards 2017 for Martina Grom and Sigi Jagott

We are very happy to announce that our both CEO’s, Martina Grom, CEO of atwork.at, and Siegfried Jagott, CEO of atwork.de, have been reawarded with the Microsoft MVP Award! Martina and Sigi have expertise in Microsoft Office 365 and are recognized experts, book authors and conference speakers. See Martina’s MVP profile. Martina was awarded as Microsoft Regional Director as well in 2015 (see here and the new RD website) Martina (@magrom) is recognized as an expert in Microsoft Office Online Services solutions and was worldwide one of the first 8 Microsoft MVP’s awarded in 2011 for her expertise in Office 365. Martina is doing consulting companies on their way to the cloud. Her expertise is related to online technologies especially in Microsoft cloud services with Azure and Office 365. She helps companies in architecture planning toward cloud solutions. Martina has authored numerous books, articles and blogs and is a well known conference speaker. See Martina’s about page. ...

January 1, 2017 · 2 min · Toni Pohl

Our Technical Summit 2016 sessions on channel9

Check out the sessions of Technical Summit 2016 in Darmstadt here! All sessions are online now at https://channel9.msdn.com/Events/microsoft-techncial-summit/Technical-Summit-2016 Find the sessions by atwork on channel9 here: Martina Grom Toni Pohl Siegfried Jagott Christoph Wilfing Enjoy!

December 31, 2016 · 1 min · Toni Pohl

Join us at Technical Summit 2016 in Darmstadt

According to the principle “Technical Summit 2016: Mehr Technologie geht nicht”, this year’s Technical Summit 2016 is happening next week in Darmstadt, Germany. The event lasts from Tuesday, 6th to Wednesday, 7th of December with an optional additional workshop day on Thursday, 8th. This events features prominent Microsoft speakers as Scott Guthrie, Donovan Brown and more. We from atwork are pleased to be part of this event with four sessions! ...

December 2, 2016 · 1 min · Toni Pohl

atwork entwickelt weitere Kurse für Microsoft zu Exchange Online und FastTrack!

Die Office-365-Experten von atwork haben zusammen mit namhaften MVPs (Microsoft Most Valuable Professionals) und Experten von Microsoft zwei Online-Kurse auf Basis der Lern-Plattform EdX entwickelt: Managing Microsoft Exchange Online in Office 365: Learn how to manage and configure Exchange Online in Office 365. Dieses Online-Training ist kostenlos verfügbar unter https://aka.ms/cld222. Onboarding Messaging to Office 365: Learn how to move your messaging system to Office 365 and how you can interact with the Microsoft FastTrack Center during your migration. Dieses Online-Training ist kostenlos verfügbar unter https://aka.ms/cld223. ...

December 1, 2016 · 1 min · Siegfried Jagott

Hear this international podcast from MVP Summit

As covered in our blog post “Some snapshots around MVP Summit 2016”, we enjoyed the Microsoft MVP summit very much. We met many friends from all over the world and talked about various topics. One talk ended in a very international podcast production, recorded at the famous Channel 9 studios in Redmond made by Aurélien Prévot (MVP from France), including Christophe Fiessinger (Microsoft Corp.), Martina Grom (RD and MVP from Austria), Adis Jugo (MVP from Croatia), Luc Labelle and Sébastien Levert (both MVPs from Canada). Follow this link here: ...

November 21, 2016 · 2 min · Toni Pohl
Unity Connect in Haarlem 2016

Unity Connect in Haarlem 2016

Last week Martina and I have been speaking at Unity Connect in Haarlem in the Netherlands. Unity Connect is an IT conference about Office 365, SharePoint, Exchange, Skype, Yammer, and Azure and took place from 16th to 18th November 2016 in the beautiful city of Haarlem. We arrived on Tuesday evening and entered the stunning inner city of Haarlem with so many cool restaurants and bars. The banner picture of Unity Connect just gives a brief impression of the beautiful buildings in that small town. The conference location was in Philharmonie Haarlem which is actually a concert hall but a very cool event location. With the inner city and the hotels around the corner, this event is - besides the conference offerings - one of my absolute favorite places to go in this region. ...

November 21, 2016 · 2 min · Toni Pohl

SharePint Vienna Snapshots

The European SharePoint Conference took place in Vienna from 14th to 18th November 2016. We took this occasion to meet our friends from the Office 365 community in our home town Vienna for an informal come together aka #SharePintVienna. Right after the MVP Summit week in Redmond, we invited about 60 persons and more than 40 came to our come together at “TheRoom” near the city center for some drinks and dinner on the 14th November. See some snapshots of the evening in this Sway. ...

November 20, 2016 · 1 min · Toni Pohl

Some snapshots around MVP Summit 2016

Each year, Microsoft invites members of the MVP program and the RD program to their headquarter in Redmond, Washington state. This year, the MVP Summit took place from 7th to 10th of November. As in the previous years, for Martina and me this event was a great occasion to come to Seattle area, to connect with other MVPs and Microsoft product managers and to provide feedback on Microsoft technologies. We met friends and colleagues from all over the world. ...

November 20, 2016 · 1 min · Toni Pohl
Impressions of SharePoint Days Slovenia 2016

Impressions of SharePoint Days Slovenia 2016

End of October, Martina and I have been at SharePoint days Conference (SPD) Slovenia. This was our first SharePoint conference in Slovenia in the beautiful small town of Bled which is just across the southern border of Austria. The location was very close from our home town Vienna (about 4 hours drive) and very close to our second home in Villach. SPD Slovenia took place from 24th to 25th October 2016 at Hotel Kompas in Bled. IMHO, Bled is in maybe one of the most beautiful regions in Europe with a small lake and surrounding mountains. There were 5 tracks and about 50 sessions, presented in English, see more about this great event at SPD Slovenia. ...

November 19, 2016 · 2 min · Toni Pohl